This client in Blacklick contacted us originally to help them repair their 15+ year old paver patio, walkway and paver steps at the entrance to their home. Failing pavers steps that were built around the same time the home was built is a very common repair that we’re called out on. The reason is caused during construction of the home. When the builder excavates for the basement, he digs wider allowing plenty of room for the basement wall builder to work. When the basement walls are finished, the builder then pushes loose dirt into this large void. Over the next 5-7 years, this backfill material will settle. So, if steps were built over top of this settling area in the first 5 years, chances are they’ll settle.