We all want our home and its surrounding areas to look and be its absolute best! Sometimes, increasing its safety is a crucial part of this process. This is precisely what Roland and his wife Lois had in mind when they started their search for a paver restoration company.
Roland and his wife Lois live in Gahanna, a suburb of Columbus Ohio in Northeast Franklin County. They’ve lived in their beautiful home for 31 years. After all this time, things are bound to need a little improvement. The main entrance to the house contains a walkway with a few steps leading up to the front door. Unfortunately, the elements have caused these steps to deteriorate. They became loose, unstable and we’re falling apart making them very unsafe. Due to the steps breakage, a year and a half ago, Lois experienced this lack of safety when she fell and broke her hip. They knew it was time to get this area taken care of immediately.
Roland had seen the Perfect Paver Co. trucks in his neighborhood on a few occasions. He was always very curious about the company, so he decided to talk to his neighbors and get some feedback on their experiences. Each neighbor he spoke with had nothing but great things to say about their own personal results with Perfect Paver Co. These neighbors had driveways, patios, and walkways that had been beautifully restored by Perfect Paver Co. He now had the confidence he needed to give them a call.
At first, Roland was slightly skeptical due to a previous experience he had with a different company. This company had made promises mixed with excuses and ultimately, they never showed up. After Roland’s initial phone call with Perfect Paver Co., he knew this was a highly professional company that would do what was promised and get the job done right.
Brian and Blake were the technicians assigned to this job. This was February in Ohio, so everyone was aware of the challenges the weather might present. This job was to not only be a repair to the steps, but a clean, sand, and seal of the walkway as well as driveway. Due to the extremely cold temperatures, they would start with the repairs and finish the remaining steps in Spring. Roland took Brian and Blake around the area while explaining his expectations and goals for the job. Brian assessed the area. “I immediately recognized the material of the steps, they were unilock brussels block pavers. I was confident we could fix this area for Roland and his wife and make them safe.” Said Brian. They discussed the goals, concerns, and the process of what this repair would entail.
The techs got to work! “We were dealing with snow and cold temperatures. There were days we had to shovel snow just to get to the area” Said, Brain. During the construction, Brian and Blake built a tent around the area they were working on. This enabled them to pump in heat which allowed them to keep warm and working. Lois was eager to see their progress and make sure they were doing ok. “Lois was very friendly and involved during the process. She was a very kind lady who would come check on us daily,” said Brian.
This is a very heavily wooded property with trees surrounding the house. All of these beautiful trees meant lots of tree root growth. The techs were quickly made aware that these roots were the culprit of the stair’s breakage. The techs tore up everything from deep down to remove the roots and have a fresh area to work on. They then poured a concrete base which allowed them to rebuild the steps. They made sure the area was safe, solid, and brought back to its original beauty. These steps were rebuilt with the long-term goal in mind of lasting through any possible tree root growth. “The guys did an excellent job. They were very hardworking and trustworthy. I am so happy to have something safe, solid and good looking to walk on.” Said Roland
Roland was ecstatic with the results and the newfound safety of these steps. Due to the diligent work of these Perfect Paver Co. technicians, these steps can now be used in complete confidence. Come Spring, the Perfect Paver Co. technicians will come back to finish the paver restoration job they started. Brian and Blake did an excellent job of listening to Roland and Lois’s concerns. Roland feels so great with the peace of mind knowing his wife and anyone else using these steps will be safe. Come rain, shine, snow or cold temperatures, it’s good to know there is a company that will work during these conditions to make sure your home and its surrounding areas are beautifully restored and repaired with confidence in its safety.